Thanks for buying Bonk Fit!
What is covered?This limited warranty covers issues due to Improper Workmanship of our new Bonk Fit polyurethane inflatable (frosty clear color), under normal use, during the Warranty Period, for purchases made in the Continental United States only. Improper Workmanship is defined as a separation, split or blow-out of the inflatable seam. Improper Workmanship does not include punctures, pierces, tares, holes or cuts, of any kind, in the polyurethane material, whether detectable or not.
What is not covered?
If your inflatable is GREEN in color, then it is not covered under this warranty. The green inflatable has been discontinued. You may upgrade to our polyurethane inflatable, covered by this one-year warranty. To order, goto Shop Extras above.
This limited warranty does not cover punctures, pierces, holes or cuts of any kind in the polyurethane material of the inflatable. If the issue with your polyurethane inflatable does not stem from a Faulty Seam, then it is not covered under this limited warranty.
How long does coverage last?
- Warranty Period is 365 days from original purchase date.
- Repaired or replaced inflatables assume remaining warranty from original purchase date.
How to proceed?To report an issue with your Bonk Fit inflatable, please use Live Chat or email firstname.lastname@example.org
To be eligible for repair or replacement, you are required to email us an image to clearly show the issue and a copy of your purchase receipt. If you are unable to find the issue or if we are unable to access the issue from the image you provide, then you are required to ship us the damaged unit for further evaluation. You are responsible to pay the cost of shipping. Replacements will not be given without proof of issue so do not throw out unit before contacting us.
You are responsible to pay the shipping cost to receive a replacement inflatable.
Replacement inflatables are available for purchase. To order, goto Shop Extras on the menu bar above.